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Services

Asset Services

Partnering for better asset performance
Asset-Services-Featured.jpg

Relentlessly optimising assets and portfolios for our clients, regardless of complexity

Asset Services transcends traditional building management by creating and enhancing experiences for all property stakeholders. Our placemaking solutions optimise user interactions and deliver smarter, more sustainable environments. 

Understanding that each client has unique requirements, our multiskilled teams deliver specialised expertise across all property types and sectors to maximise your real estate investment value. Our approach increases revenue by capitalising on lease events and investment programmes, strengthening client relationships through innovative service delivery. With comprehensive market knowledge and local expertise, we position your assets for long-term success. 

Ready to enhance your places with smarter solutions that deliver sustainable long-term returns? Contact us today

What Sets Us Apart

Relentless focus on detail

Meticulous attention to detail, even at scale, delivers exceptional long-term outcomes. Our teams concentrate on critical details across all asset classes to enhance performance, reduce costs, mitigate risks, and create safe, sustainable spaces. In the UK market, this precision approach helps navigate complex regulatory requirements and ensures compliance with evolving sustainability standards.

Tailored programs, better experiences

Every client and property is unique. We listen, learn, and design customised programmes that create a distinctive sense of place. While we harness technology to drive insights that fuel action, we prioritise human connection in every client and tenant interaction. Our UK-specific programmes reflect local market conditions, cultural preferences, and regulatory frameworks.

Timely, accurate financial reporting

From complex accounting and reporting to daily transaction processing, our client accounting team delivers accurate, real-time reporting. This enables confident, well-informed decision-making that aligns with UK accounting standards and regulatory requirements, supporting your business objectives with transparent financial oversight.

Seamless transitions, consistent support

Our dedicated property transition services provide unmatched compliance oversight, quality control, and service continuity from day one. We understand the intricacies of UK property law, lease structures, and market practices, ensuring smooth transitions that maintain operational excellence throughout the process.

Optimised operations, sustainable outcomes

Our Engineering Operations and Sustainability Services teams take a proactive, solutions-oriented approach that reduces costs, extends asset life, and transforms properties into energy-efficient, high-performing workplaces. We align with UK sustainability targets and green building standards to future-proof your investments.

Experiences that drive value

By blending culture, community, and technology, we create memorable experiences that improve retention through strong tenant relationships and drive long-term asset value. Our placemaking approach reflects British business culture and community expectations, enhancing property appeal and performance.

Services

Service Portfolio


Property Management


We deliver comprehensive coordination of all day-to-day activities arising from commercial property ownership and tenant occupation. Our service increases net operating income, maximises operational efficiency, ensures statutory and environmental compliance, and provides robust, accurate reporting that enables exceptional service at great value. 


Operational Asset Management 


Customised Operational Asset Management solutions for investor clients, ranging from individual support tasks to comprehensive regional offerings. Services are tailored to individual client, fund, and property needs, including due diligence support, business plan development, capex and tenant improvement management, capital investment, ESG strategy implementation, lease strategy, and tenant negotiation. 


ESG Solutions


Protect and create value to improve asset performance and ensure climate resilience and future-proofing through proactive engagement on ESG issues across the property lifecycle. We help clients navigate UK sustainability regulations and achieve environmental targets. 


Placemaking


Transform service into experience through storytelling and environment creation. We understand each building's unique story and curate events catering to the tenant and customer base within, creating environments where customers and tenants want to be and are reluctant to leave. 


360° Support


Benefit from seamless support across your asset or portfolio lifecycle, including underwriting and acquisition evaluation, leasing, property purchase and sales support, research, project management, design & build, debt advisory, valuation, and disposition. 

Specialisation

Industry Expertise

Office Asset Management


We provide tenant experience programmes, space optimisation, sustainability upgrades, and lease management for a range of properties, from City offices to business parks. Our focus is on creating tenant-friendly environments while maximising rental income and asset value.

Learn more about our office services


Industrial Asset Management


We manage warehouses, distribution centres, and manufacturing facilities, improving operational efficiency and sustainability. Our expertise ensures properties meet evolving logistics and occupier needs while maintaining compliance. 

Learn more about our industrial services


Retail Asset Management


We manage shopping centres, high streets, and retail parks, enhancing footfall and tenant performance through placemaking strategies. Our goal is to ensure retail assets remain competitive and profitable in a dynamic market. 

Learn more about our retail services


Living Asset Management


We manage residential developments, build-to-rent schemes, and student accommodation, focusing on resident satisfaction and community engagement. Our strategies enhance lifestyle offerings, optimise occupancy rates, and drive asset performance in the residential sector. 

Learn more about our living services


Hospitality Asset Management


We provide comprehensive management for hotels, resorts, and leisure properties, optimising guest experiences and operational efficiency. Our expertise ensures these assets deliver superior financial performance and maintain high service standards within the dynamic hospitality market. 

Learn more about our hospitality services


Healthcare Asset Management


We manage hospitals, clinics, and specialist healthcare facilities, ensuring regulatory compliance and operational excellence. Our focus is on creating environments that support patient care while maximising the efficiency and value of healthcare assets. 

Learn more about our healthcare services

Team

michelle gloder
Michelle Gloder

Head of Customer Experience, Asset Services, UK
London, United Kingdom


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Vaughan-Taylor
Vaughan Taylor

Head of Facilities Management, Asset Services, UK
London, United Kingdom


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Tim Hallett - London
Tim Hallett

Head of London Asset Services
London, United Kingdom


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Patricia Bret
Patricia Bret

Head of Client Engagement
London, United Kingdom


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Jonathan WArd
Jonathan Ward

Head of Business Excellence
Leeds, United Kingdom


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Research

Generic-UK-Inside-Building-750x456
Insights • Investment / Capital Markets

Stamp Duty Calculator

Calculate commercial stamp duty (SDLT) for UK property purchases with Cushman & Wakefield's free calculator. Covers England, Scotland, Wales & NI
20/01/2026
REsidential Forecast
Article • Investment / Capital Markets

Residential Forecast 2026

Get insights into the UK housing market for 2026. Uncover trends in house prices, sales market shifts, and rental market projections.
Millie Harper • 16/12/2025
Fit Out Cost Guide
Research • Workplace

UK Office Fit Out Cost Guide

Explore our Office Fit Out Cost Guide 2025 to budget and plan your workspace transformation in the UK effectively. Start optimising your office today!

03/04/2025
Reworking the workplace
Article • Workplace

Re-working the Workplace

Nicola Gillen • 23/05/2024
EMEA-fitting-in-the-fit-out-webcard
Research • Workplace

Fitting in the Fit Out

Inflationary pressures that dominated the economic environment in 2022 and 2023 are showing signs of easing across the UK economy. The consequential increases in the Bank of England’s base rate up to 5.25% – the highest level since 2008 – are now expected to gradually ease over the medium-term.
Mark Denford • 08/05/2024
office buildings
Insights • Sustainability / ESG

Complete Asset Optimisation Guide

Discover expert strategies for optimising logistics, retail, and office real estate assets. Gain insights to maximise returns and improve performance.
Andie Penman • 29/02/2024
Sustainability
Article • Sustainability / ESG

Sustainable Dilapidations – Shifting Trends in The Green Agenda

The real estate industry is slowly shifting more towards retaining and repairing as opposed to demolishing and replacing. Whilst financial pressures continue to drive dilapidations, the real estate industry is on the journey to ensure sustainability is at the forefront of dilapidations.
Alex Charlesworth • 26/02/2024
office collaboration
Research • Workplace

Rental Growth in Super Prime Offices

Evolving working patterns and employee expectations are prompting companies to re-evaluate the workplace.
Charles Dady • 31/10/2023
Changing Attitudes Towards Greener Homes
Article • Sustainability / ESG

Changing Attitudes Towards Greener Homes in the Face of the 'Cost of Living Crisis'

The residential sector accounted for approximately 17% of all carbon dioxide emissions in the UK in 2021, meaning our homes are key to cutting emissions and reducing our chance of hitting the 1.5℃ global warming threshold. 
Ellie Healy • 04/10/2023
ECB
Article • Investment / Capital Markets

The ECB finally joins the rate-hike club

The European Central Bank (ECB) raised rates by 50 basis points at its July meeting, ending eight years of negative interest rates and bringing the deposit rate to zero. Find out what the rate increase means for the commercial real estate market.
Sukhdeep Dhillon • 27/07/2022
COP26 (image)
Article • Sustainability / ESG

COP26 Glasgow Climate Summit: Implications for Real Estate

World leaders representing governments and industry came together in Glasgow, Scotland for COP26 to address how to achieve targets set as part of the Paris Climate Agreement 2015.
16/11/2021
Role of the City CArd (image)
Insights • Sustainability / ESG

The Role of Cities in Defining Our Environmental Future

To support that future, the urban ecosystem needs to be at the heart of urban and development planning. While some might argue that’s a constraint on development, it’s actually an opportunity.
03/06/2021

FREQUENTLY ASKED QUESTIONS

Property and asset management services encompass the comprehensive oversight of real estate investments to maximise value and performance. We deliver these services through our integrated approach that combines day-to-day property operations with strategic asset enhancement. Our UK teams understand local market conditions, regulatory requirements, and tenant expectations, providing tailored solutions that optimise both operational efficiency and long-term asset value. We leverage our extensive local network and global expertise to deliver results that exceed client expectations. 

We provide comprehensive property management services including facilities management, tenant relations, lease administration, financial reporting, maintenance coordination, and compliance oversight. Our UK teams specialise in managing diverse property types across office, industrial, and retail sectors. We ensure properties meet all statutory requirements while optimising operational costs and tenant satisfaction. Our services are tailored to each property's unique characteristics and client objectives, supported by advanced technology platforms and local market expertise. 

We deliver property asset management through strategic oversight that maximises investment returns and minimises risk. Our approach includes business plan development, capital expenditure management, lease strategy implementation, tenant negotiation, and market positioning. We work closely with investors to understand their objectives and develop customised strategies that align with their investment criteria. Our UK teams provide regular performance reporting, market analysis, and strategic recommendations that enable informed decision-making and superior returns. 

Our competitive advantage lies in our combination of global expertise and local market knowledge, supported by our comprehensive service platform and proven track record. We offer integrated solutions that span the entire property lifecycle, from acquisition to disposal. Our UK teams understand local market dynamics, regulatory requirements, and tenant expectations, enabling us to deliver superior results. We invest in technology and talent to ensure consistent service delivery and maintain long-term client relationships built on trust and performance.

While our primary focus in the UK market centres on commercial properties, we provide comprehensive asset management services for residential investment properties through our specialised teams. We understand the unique requirements of residential investors, including tenant management, regulatory compliance, and yield optimisation. Our approach combines operational excellence with strategic asset enhancement to maximise rental income and capital appreciation. We work closely with property owners to develop tailored management strategies that align with their investment objectives and market conditions. 

WANT TO KNOW MORE?

If you would like to find out more about our specific expertise, or discover how we could work with your company, please contact a member of our team – we’d be delighted to hear from you.
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