About

Hazel O'Carroll is Head of Operations & Compliance for Asset Services at Cushman & Wakefield in Ireland, leading the operational, governance and compliance functions that support the delivery of best-in-class property management services across a diverse client portfolio.

With extensive experience across property management operations, client service delivery, business governance and organisational effectiveness, Hazel works closely with leadership teams to drive operational excellence, regulatory compliance and service innovation. Her expertise spans operational strategy, risk management, financial governance, process optimisation, client account oversight and the development of scalable frameworks that support business growth.

Hazel plays a central role in ensuring robust operational and compliance structures are in place to meet evolving client, regulatory and industry requirements. She is particularly focused on enhancing service standards, embedding a culture of continuous improvement and supporting the development of high-performing teams.

Her leadership supports the continued growth of the Asset Services business and strengthens Cushman & Wakefield's ability to deliver consistent, high-quality outcomes for clients navigating an increasingly complex real estate environment.